Madrigal for SaaS
Two things make the difference in a SaaS business: the Product & the Customer Success team.
Product Management
Friction points & churn management
Customer activation steps
User understanding & capture strategies
Feature optimisation & new features
Business Success Management
Establishment of robust Customer Services flows
Establishment / Management of Customers Success department
Data & User analysis: problems & opportunities
Strategy through the analysis of customers life cycle
Additional key services
End-to-end Management
Enhance Productivity
Market research & feasibility assessment
Legal / Chartered Accountants connection
Manpower & organisation solutions
Direct Management
Grow Beyond
Expand & Convert
Foreign & local Market research
Product localisation
Foreign development strategies
Partnership & connections
Business Resilience & Intelligence
Ensure Sustainable Growth
Integrative talents & solutions
Public affairs & communication
Proactive risk assessment
Social impact & leverage