Madrigal for FinTech
FinTech is booming across Asia and in India. The market is large but regulations can fluctuate rapidly.
To prevent losses & urgent market exits, it is capital to build a strong compliance and a long-term customer satisfaction strategy.
Madrigal is a proud defender of the FinTech Association for Consumer Empowerment in India's code of conduct.
Madrigal will not provide services to loan sharks or, to the best of its knowledge, any entity that is not compliant with local / national regulation or that refuses to follow FACE's code of conduct.
Product Management & Positioning
Friction points & Churn management
Customer activation steps & User flow
Complete user analysis & Risk management
Benchmark & User acquisition optimisation
Business Success Management
Establishment of robust Customer Services flows
Management of Customers Success department
Sustainability & Customer empowerment
Global strategy through customer life cycle analysis